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WhisperWave Privacy Philosophy
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WhisperWave is your gateway to the Internet. We are dedicated in providing you the best and fastest connection to the Internet with a high level of service. Including in this is protection of your personal information. Make no doubt about it, WhisperWave is a for-profit company, however we DO NOT believe in selling of customer information to provide for additional profits. Safeguarding of private information is an ongoing consideration and will always be one of the top ten ways of ensuring our customers confidence in WhisperWave.
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Every WhisperWave employee has the same agreed philosophy concerning privacy of personal information. It comes down to a simple way of thinking, "Do we at WhisperWave want to be badgered by a telemarketer right when we sit down for a family meal?" With these simple philosophical reasons, WhisperWave believes that our customers are confident in our ability to keep their information secure and safe.
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WhisperWave Marketing
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WhisperWave uses the following means to communicate to our customers:
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Word of mouth,Telephone, Direct mail, or E-mail.
WhisperWave may initially use direct mailings, or door hangers to publicize opening in specific areas, yet will only do that for a short time. We found that word of mouth is our best means of marketing. WhisperWave provides a quality service at an affordable price. Because of this, our marketing goals are always met and has a backlog of partners wishing to negotiate our services for their companies.
We do reserve the right to call customers for accounting or emergency reasons. However, we will send an email first as a means of communication first.
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Customer Information
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Any customer can phone, fax, or email WhisperWave to review their personal information. Our intentions are to have all customer information accessible via the Internet using Secure Socket Layer (SSL) encryption for customers to view by the summer of 2004. This enables another means of all WhisperWave customers to see their contract, billing options, etc.. This is just another way that WhisperWave is trying to provide quality service for its customers.
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